Shipping & Delivery

Processing Time

  • Once your order is placed, it will be shipped within 1-3 business days.
  • Orders are usually dispatched within 1-3 days, but please allow for up to 5 days in peak seasons. Thank you for shopping small and handcrafted! We’ll email you when your order is shipped.
  • All products are small-batch handmade to ensure limited wastage. While some products are made to order, please allow for 1-2 days more on processing time.

Shipping to Denmark

  • Standard Shipping: 45 DKK, with tracking. Free for orders above € 70 / DKK 525~
  • All Denmark orders are shipped via DAO (called "DaoHome" or "DaoShop" at checkout) with 2-4 business days delivery.

  • Self-Collect: Free. Only available at Støvring 9530 in front of MATAS shop.
  • Once your order is ready within 1-3 business days, we will contact you via text message (mobile) or email to arrange a date/time for in-person order collection.

Shipping Internationally

Standard Shipping*: 5€, no tracking. Free for orders above € 70

  • Germany: Arrives in 3-14 business days
  • Within EU: Arrives in 4-14 business days
  • UK: 4-10 business days
  • Switzerland, Norway: 4-10 business days
  • Singapore: 6-14 business days
  • Australia: 6-14 business days
  • All other countries: Shop with us via Etsy

Express Shipping*: With tracking. Timeline and price calculated at checkout

*All orders are shipped out of Denmark via PostNord, except within Denmark and to Germany, which uses Dao. All shipping timeline excludes any delays that could occur during customs handling; It could take up to 21 business days for order to arrive from shipping date.

Return Policy

  • Currently, we do not accept returns or exchanges due to quality control. If you have an issue with your order, please contact and we’d be happy to help!

Contact

If this section does not answer your inquiries or if you need help with your order, please email: hello.bethesummer@gmail.com